Linksys EFG120 Manuel d'utilisateur télécharger pdf (Page 44)

Appendix A: Troubleshooting

EtherFast Network Attached Storage (120GB with PrintServer)

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Network

Attached Storage. Read the description below to solve your problems. If you can't find an answer here, check the

Linksys website at www.linksys.com.

1. The Network Attached Storage’s Utility cannot detect the Network Attached Storage.

Go through this checklist until your problem is solved:

• Check that the Network Attached Storage is properly installed, the LAN connections are secure, and the

Network Attached Storage is powered ON.

• If you are using a router, make sure that your PC and the Network Attached Storage are on the same

network segment.

• Make sure that your PC has the TCP/IP network protocol installed. (See “Appendix D: Windows Help” for

more information.)

2. The Network Attached Storage is configured, but I can’t find it in Network Neighborhood.

Go through this checklist until your problem is solved:

• Go to the Find function in the Start menu. Choose Computer, and then enter the Network Attached

Storage’s name. In Windows 2000, go to Files and Folders and use the “Search for a Computer” option.

• If this doesn’t work, choose the Network option of the Control Panel to check that the TCP/IP protocol is

installed. If it isn’t installed, use Add -> Protocol -> Microsoft -> TCP/IP to install it. In Windows 2000,

click Install, not Add. In Windows NT, click the Protocols tab, and then Add.

• Check the network bindings. First, make sure that the TCP/IP protocol is bound to your network adapter

or card (NIC). Then, select your network card in the Control Panel, click Properties, and choose the

Bindings tab. If TCP/IP is not bound (checked), check it.

• Make sure that the TCP/IP -> network card entry is bound to the Client for Microsoft Networks service.

Select the TCP/IP entry for your network adapter or card, click Properties, and then choose the Bindings

tab. If Client for Microsoft Networks is not bound (checked), check it.

• If you don’t have a router, make sure that your IP Address is compatible with the Network Attached

Storage’s IP Address. This means it needs to be in the same address range (e.g. 192.168.1.3 to

192.168.1.254) and using the same Subnet Mask (e.g. 255.255.255.0).

• If you do have a router, check that your Gateway IP Address is set correctly. Ask your LAN administrator for

the correct value.

• If you have changed the name of the Network Attached Storage, change the name back to the default

name.

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Linksys EFG120 Manuel d'utilisateur Page 44