A Division of Cisco Systems, Inc.®WIREDModel No.RT31P2with 2 Phone PortsBroadband RouterInstallation and Troubleshooting Guide
Broadband Router with 2 Phone Ports2Chapter 1: IntroductionWhat’s in this Guide?use the instructions in the Quick Installation or this Installation an
Broadband Router with 2 Phone Ports3Chapter 1: IntroductionWhat’s in this Guide?• Appendix B: Finding the MAC Address and IP Address for Your Ethernet
Broadband Router with 2 Phone Ports4Chapter 1: IntroductionWhat’s in this Guide?
Broadband Router with 2 Phone Ports5Chapter 2: Networking BasicsAn Introduction to Local Area NetworksChapter 2: Networking BasicsAn Introduction to L
Broadband Router with 2 Phone Ports6Chapter 2: Networking BasicsThe Use of IP AddressesIf you use the Router to share your cable or DSL Internet conne
Broadband Router with 2 Phone Ports7Chapter 3: Connecting the Phone AdapterThe Back PanelChapter 3: Connecting the Phone AdapterThe Back PanelThe Rout
Broadband Router with 2 Phone Ports8Chapter 3: Connecting the Phone AdapterThe Front PanelThe Front PanelThe Router’s LEDs, which inform you about net
Broadband Router with 2 Phone Ports9Chapter 4: Connecting the RouterOverviewChapter 4: Connecting the RouterOverviewTo begin installation of the Route
Broadband Router with 2 Phone Ports10Chapter 4: Connecting the RouterConnection InstructionsConnection Instructions1. Before you begin, make sure that
Broadband Router with 2 Phone Ports11Chapter 5: Configuring the RouterOverviewChapter 5: Configuring the RouterOverviewLinksys recommends using the Se
Broadband Router with 2 Phone Ports12Chapter 5: Configuring the RouterOverview• MAC Address Clone. If you need to clone a MAC address onto the Router,
Broadband Router with 2 Phone Ports13Chapter 5: Configuring the RouterHow to Access the Web-based UtilityAdministration• Management. On this screen, a
Broadband Router with 2 Phone Ports14Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupMake the necessary changes through the Utility. When
Broadband Router with 2 Phone Ports15Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupStatic IP If you are required to use a permanent IP a
Broadband Router with 2 Phone Ports16Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupTime field. Otherwise, enter the number of minutes yo
Broadband Router with 2 Phone Ports17Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupKeep Alive and Redial Period. This option keeps your
Broadband Router with 2 Phone Ports18Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupKeep Alive and Redial Period. This option keeps your
Broadband Router with 2 Phone Ports19Chapter 5: Configuring the RouterThe Setup Tab - Basic Setupconnection. If the connection is down, then the Route
Broadband Router with 2 Phone Ports20Chapter 5: Configuring the RouterThe Setup Tab - Basic SetupLocal IP Address. The default value is 192.168.15.1.S
Broadband Router with 2 Phone Ports21Chapter 5: Configuring the RouterThe Setup Tab - DDNSDNS 1-3. The Domain Name System (DNS) is how the Internet tr
Broadband Router with 2 Phone PortsCopyright and TrademarksSpecifications are subject to change without notice. Linksys is a registered trademark or t
Broadband Router with 2 Phone Ports22Chapter 5: Configuring the RouterThe Setup Tab - DDNSDDNSDDNS Service. If your DDNS service is provided by DynDNS
Broadband Router with 2 Phone Ports23Chapter 5: Configuring the RouterThe Setup Tab - MAC Address CloneThe Setup Tab - MAC Address CloneA MAC address
Broadband Router with 2 Phone Ports24Chapter 5: Configuring the RouterThe Setup Tab - Advanced RoutingThe Setup Tab - Advanced RoutingThe Advanced Rou
Broadband Router with 2 Phone Ports25Chapter 5: Configuring the RouterThe Setup Tab - Advanced RoutingDestination LAN IP. The Destination LAN IP Addre
Broadband Router with 2 Phone Ports26Chapter 5: Configuring the RouterThe Security Tab - FilterThe Security Tab - FilterWhen you click the Security ta
Broadband Router with 2 Phone Ports27Chapter 5: Configuring the RouterThe Security Tab - FilterEdit MAC Filter Setting. Click the Edit MAC Filter Sett
Broadband Router with 2 Phone Ports28Chapter 5: Configuring the RouterThe Security Tab - VPN PassthroughThe Security Tab - VPN PassthroughThe VPN Pass
Broadband Router with 2 Phone Ports29Chapter 5: Configuring the RouterThe Voice TabThe Voice TabAccess to the Voice tab is restricted by Vonage. Conta
Broadband Router with 2 Phone Ports30Chapter 5: Configuring the RouterThe Applications & Gaming Tab - Port TriggeringProtocol. Select the protocol
Broadband Router with 2 Phone Ports31Chapter 5: Configuring the RouterThe Applications & Gaming Tab - UPnP ForwardingEnd Port. Enter the ending po
Broadband Router with 2 Phone Ports
Broadband Router with 2 Phone Ports32Chapter 5: Configuring the RouterThe Applications & Gaming Tab - UPnP ForwardingFTP (File Transfer Protocol).
Broadband Router with 2 Phone Ports33Chapter 5: Configuring the RouterThe Applications & Gaming Tab - UPnP ForwardingNNTP (Network News Transfer P
Broadband Router with 2 Phone Ports34Chapter 5: Configuring the RouterThe Applications & Gaming Tab - DMZThe Applications & Gaming Tab - DMZTh
Broadband Router with 2 Phone Ports35Chapter 5: Configuring the RouterThe Applications & Gaming Tab - QoSThe Applications & Gaming Tab - QoSQu
Broadband Router with 2 Phone Ports36Chapter 5: Configuring the RouterThe Applications & Gaming Tab - QoSPOP3 (Post Office Protocol 3). A standard
Broadband Router with 2 Phone Ports37Chapter 5: Configuring the RouterThe Applications & Gaming Tab - QoSVoice QoSThis setting allows you to limit
Broadband Router with 2 Phone Ports38Chapter 5: Configuring the RouterThe Administration Tab - ManagementThe Administration Tab - ManagementWhen you c
Broadband Router with 2 Phone Ports39Chapter 5: Configuring the RouterThe Administration Tab - ManagementUPnPUPnP. UPnP allows Windows XP to automatic
Broadband Router with 2 Phone Ports40Chapter 5: Configuring the RouterThe Administration Tab - LogThe Administration Tab - LogWhen you click the Admin
Broadband Router with 2 Phone Ports41Chapter 5: Configuring the RouterThe Administration Tab - Factory DefaultsThe Administration Tab - Factory Defaul
Broadband Router with 2 Phone PortsTable of ContentsChapter 1: Introduction 1Welcome 1What’s in this Guide? 2Chapter 2: Networking Basics 5An Introduc
Broadband Router with 2 Phone Ports42Chapter 5: Configuring the RouterThe Status Tab - VoiceThe Status Tab - VoiceThe Voice screen displays informatio
Broadband Router with 2 Phone Ports43Chapter 5: Configuring the RouterThe Status Tab - RouterThe Status Tab - RouterThe Router screen displays informa
Broadband Router with 2 Phone Ports44Chapter 5: Configuring the RouterThe Status Tab - Local NetworkDHCP Release. Available for a DHCP connection, cli
Broadband Router with 2 Phone Ports45Appendix A: TroubleshootingCommon Problems and SolutionsAppendix A: TroubleshootingThis appendix provides solutio
Broadband Router with 2 Phone Ports46Appendix A: TroubleshootingCommon Problems and SolutionsC. Click Tools. Click Internet Options. Click the Securit
Broadband Router with 2 Phone Ports47Appendix A: TroubleshootingCommon Problems and SolutionsFor Windows 2000:A. Click Start, Settings, and Control Pa
Broadband Router with 2 Phone Ports48Appendix A: TroubleshootingCommon Problems and SolutionsD. In the This connection uses the following items box, h
Broadband Router with 2 Phone Ports49Appendix A: TroubleshootingCommon Problems and Solutions4. Click the OK button in the Internet Protocol (TCP/IP)
Broadband Router with 2 Phone Ports50Appendix A: TroubleshootingCommon Problems and Solutions• If you do NOT get a reply, check the cable, and make su
Broadband Router with 2 Phone Ports51Appendix A: TroubleshootingCommon Problems and SolutionsE. Make sure the cable connecting from your cable or DSL
Broadband Router with 2 Phone PortsThe Applications & Gaming Tab - UPnP Forwarding 31The Applications & Gaming Tab - DMZ 34The Applications &a
Broadband Router with 2 Phone Ports52Appendix A: TroubleshootingCommon Problems and SolutionsChange the IP address for the Router to another subnet to
Broadband Router with 2 Phone Ports53Appendix A: TroubleshootingCommon Problems and Solutionsprovided. Check “Appendix B: Finding the MAC Address and
Broadband Router with 2 Phone Ports54Appendix A: TroubleshootingCommon Problems and SolutionsC. Enter the port range of the service you are using. For
Broadband Router with 2 Phone Ports55Appendix A: TroubleshootingCommon Problems and Solutionssend the data to whichever PC or network device you set f
Broadband Router with 2 Phone Ports56Appendix A: TroubleshootingCommon Problems and Solutionsthese directions to verify that you do not have any prox
Broadband Router with 2 Phone Ports57Appendix A: TroubleshootingCommon Problems and SolutionsA. To connect to the Router, go to the web browser, and e
Broadband Router with 2 Phone Ports58Appendix A: TroubleshootingCommon Problems and Solutions16. I need to use port triggering.Port triggering looks a
Broadband Router with 2 Phone Ports59Appendix A: TroubleshootingFrequently Asked QuestionsFrequently Asked QuestionsHow do I make a phone call?Pick up
Broadband Router with 2 Phone Ports60Appendix A: TroubleshootingFrequently Asked QuestionsDoes the Router support IPX or AppleTalk?No. TCP/IP is the o
Broadband Router with 2 Phone Ports61Appendix A: TroubleshootingFrequently Asked Questions[UWeb.WebServer] section of the server.ini file, set the Lis
Broadband Router with 2 Phone PortsList of FiguresFigure 3-1: Back Panel 7Figure 3-2: Front Panel 8Figure 4-1: Router Connection Diagram 9Figure 4-1:
Broadband Router with 2 Phone Ports62Appendix A: TroubleshootingFrequently Asked QuestionsIf all else fails in the installation, what can I do?Reset t
Broadband Router with 2 Phone Ports63Appendix A: TroubleshootingFrequently Asked QuestionsDoes the Router pass PPTP packets or actively route PPTP ses
Broadband Router with 2 Phone Ports64Appendix A: TroubleshootingFrequently Asked Questions
Broadband Router with 2 Phone Ports65Appendix B: Finding the MAC Address and IP Address for Your Ethernet AdapterWindows 98 or Me InstructionsAppendix
Broadband Router with 2 Phone Ports66Appendix B: Finding the MAC Address and IP Address for Your Ethernet AdapterWindows 2000 or XP InstructionsWindow
Broadband Router with 2 Phone Ports67Appendix C: Windows HelpAppendix C: Windows HelpAlmost all Linksys products require Microsoft Windows. Windows is
Broadband Router with 2 Phone Ports68Appendix C: Windows Help
Broadband Router with 2 Phone Ports69Appendix D: GlossaryAppendix D: GlossaryAdapter - A device that adds network functionality to your PC.Backbone -
Broadband Router with 2 Phone Ports70Appendix D: GlossaryDatabase - A collection of data that is organized so that its contents can easily be accessed
Broadband Router with 2 Phone Ports71Appendix D: GlossaryFirmware - The programming code that runs a networking device.Fragmentation -Breaking a packe
Broadband Router with 2 Phone PortsFigure 5-16: Security Tab - VPN Passthrough 28Figure 5-17: Voice Tab 29Figure 5-18: Applications & Gaming Tab -
Broadband Router with 2 Phone Ports72Appendix D: GlossarymIRC - An Internet Relay Chat program that runs under Windows.Multicasting - Sending data to
Broadband Router with 2 Phone Ports73Appendix D: GlossaryRouter - A networking device that connects multiple networks together.RTS (Request To Send) -
Broadband Router with 2 Phone Ports74Appendix D: GlossaryTFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no dire
Broadband Router with 2 Phone Ports75Appendix E: SpecificationsAppendix E: SpecificationsModel RT31P2Standards IEEE 802.3 (10BaseT), IEEE 802.3u (100B
Broadband Router with 2 Phone Ports76Appendix E: SpecificationsUnit Weight 12.70 oz. (0.36 kg)Power External, 12V DC, 1ACertifications FCC, cUL, CEOpe
Broadband Router with 2 Phone Ports77Appendix F: Warranty InformationAppendix F: Warranty InformationLIMITED WARRANTYVonage warrants to You that, for
Broadband Router with 2 Phone Ports78Appendix F: Warranty Informationremedy provided under this Agreement fails of its essential purpose. Some jurisd
Broadband Router with 2 Phone Ports79Appendix G: Regulatory InformationAppendix G: Regulatory InformationFCC STATEMENTThis product has been tested and
Broadband Router with 2 Phone Ports80Appendix G: Regulatory Information
Broadband Router with 2 Phone Ports81Appendix H: Contact InformationVonageAppendix H: Contact InformationVonageNeed to contact Vonage?If you wish to s
Broadband Router with 2 Phone Ports1Chapter 1: IntroductionWelcomeChapter 1: IntroductionWelcomeThank you for choosing the Broadband Router with 2 Pho
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